Cost Management

Material Management

Project Management

Financial Management

HR Management

Service Management

Document Management

Field Management

 
Maxwell Puts Innovation on Your Side
To manage your service business’ profitability you juggle a variety of demands on your time. You need to stay responsive to customers through realistic pricing and prompt billings, while also staying on top of complex resource scheduling and maintaining oversight of critical financial indicators. We’ve worked with your industry, learned the tricks, and put technology to work tipping the scale in your favor. Our industry-leading, drag-and-drop Dispatch Board combines with work order, contract, and billing components, giving you full insight into the availability and profitability of technicians, parts, and equipment. Tie Maxwell’s Dispatch Board to our integrated wireless solution and expand your field technical force without increasing management overhead. Watch as these savings enhance customer confidence and trigger growth - that’s innovation on your side.
Industry Leading Dispatch Board Flexible Contract Setup and Management Wireless Field Solutions
Industry Leading Dispatch Board
Flexible Contract Setup and Management
Wireless Field Solutions
The intuitive, leading-edge dispatch board provides drag-and-drop work order dispatching in a convenient calendar view. Quick access to all customer information – sites, equipment, contracts and more – is available right from the board, giving dispatchers total control of the call and work order environment The Maxwell Management Suite has some of the most powerful contract management capabilities on the market. Flexible, comprehensive tools allow you to setup and maintain contracts in a variety of ways. Billing options include upon completion or as scheduled, and revenue can be recognized based on user-defined schedules or when work is completed. Maxwell’s fully integrated wireless field solution allows technicians to receive work orders on the road, indicate work completed, complete time card information for multiple techs, review equipment information and history, take notes and then provide the completed information back to the home office wirelessly.
 
WHAT SETS MAXWELL APART
  • User-defined contract billing methods
  • User-definable, automatic revenue recognition based on seasonality, monthly schedule, upon completion, monthly recovery, year-end profit recognition, and more.
  • Multiple contracts per site
  • Multiple sites per customer
  • Separate bill-to per site
  • True Sales and Use Tax calculations and accruals by user-defined jurisdictions
  • MaxService, Maxwell’s advanced, wireless service solution for the field technician
  • Quick access to customer, site and equipment history
  • Web-based customer login for your customers
  • True divisional service capability – separate your HVAC, electrical and plumbing divisions if desired
  • Reminders and Alerts to user-definable conditions
  • Integrated wireless field service application – speed up your billing cycle!